Questions?
We've got answers.

Complete your profile with all required information and submit the necessary documents. Our team reviews submissions and typically responds within 2-3 business days.

Requirements depend on your trade. Generally, you'll need: ID document, proof of address, and relevant qualifications or certifications for your trade (e.g., COC certification for electricians).

You'll be notified when customers in your area need your services. Log into your dashboard to view requests, send quotes, and communicate with potential customers.

Launch Access has no fixed end date. No card is required. We'll give you clear advance notice before any paid plan begins, and you'll never be charged unless you actively choose a plan and authorise payment.

No. Launch Access includes relevant quote requests in your area and category. We do not charge per lead or take a commission.

No. You keep 100% of what you earn. If ProHelp introduces paid plans later, they will not take a percentage of your jobs.

Yes. You can close your account or ask us to remove your profile. There is no contract, card, or cancellation fee during Launch Access.

We're actively working to bring customers to the platform. Launch Access stays free while we build demand, and your feedback helps us improve where we focus customer acquisition.